Help Center
Instant answers to your most common questions.
Account & Rewards
How do I claim my ₹50 bonus?
After installing the app, register with your mobile number and verify via OTP. Go to the 'Rewards' section and tap 'Claim Welcome Bonus'.
Can I use multiple accounts on one device?
To maintain ecosystem fairness, we only allow **one account per device**. Creating multiple accounts may lead to a permanent ban of your hardware ID.
Technical Support
How do I update the Y1 APK?
Visit **y1com.net** and download the latest version. Simply install the new APK over the old one; your account data will remain safe.
Why does the app close unexpectedly?
This usually happens due to low RAM. Ensure you have at least 500MB of free space and close background apps before launching Y1.
Payments & Withdrawals
How long does withdrawal take?
Most withdrawals are processed **instantly**. However, depending on your bank's UPI network, it may take up to 2-24 hours during peak times.